Omni Hotels & Resorts Confirms Cyberattack: Here’s What We Know About the System Shutdown

Dallas-based Omni Hotels & Resorts was hit by a cyberattack last week, leading to a shutdown of its systems. The company has since managed to restore most of its systems and is working with a top cybersecurity response team to investigate the attack.

According to technology news website BleepingComputer, the cyberattack resulted in a chain-wide outage that affected reservations, hotel-room door locks, and point-of-sale systems.

Upon discovering the issue, Omni took immediate action to shut down its systems in order to protect its data. The company is working tirelessly to restore the remaining systems to full functionality. Despite the disruption, Omni continues to welcome guests and accept new reservations.

At this point, it is unclear whether any sensitive customer data was compromised or if a ransom has been demanded from Omni.

The FBI has reported an increase in ransomware incidents in 2023, with over 2,825 complaints reported, marking an 18% increase from 2022. Reported losses also rose by 74%, from $34.3 million to $59.6 million.

Omni Hotels & Resorts operates 50 hotels and resorts in the United States and Canada, including the Omni Hotel Dallas near the Reunion Tower downtown.

This is a developing story and may be updated.


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